Agile Frameworks: Voice Services for a SaaS Solutions Company

Agile Frameworks, a SaaS platform for engineering services firms, hired JMS Elite in 2017 to drive top-of-funnel velocity through inbound and outbound phone outreach. The client reported two years of record growth, Salesforce-integrated reporting, and consistent access to senior executives. Clutch-verified rating: 5.0 overall.

Ongoing since October 2017 · 2–3 dedicated BDEs · $50,000–$199,999 invested

Results

• 2 Years — of record growth since engagement began
• 5.0 — Clutch-verified client rating
• C-Level — consistent access to senior executives

The Challenge

• Little prior marketing meant much of the target market had never been engaged consistently.
• The company needed top-of-the-funnel velocity — a steady, repeatable source of qualified conversations.
• Their buyers were senior executives at engineering services firms who rarely respond to junior outreach.

Our Approach

• Dedicated inbound and outbound phone coverage from a team of 2–3 experienced BDEs.
• Proactive outbound to target accounts, plus timely follow-up on every content download and engagement signal.
• Full integration with the client's Salesforce platform so activity and outcomes stayed visible in their own system.
• An operations manager as single point of contact, managing the program week to week.

The Results

• The team exceeded the client's agreed metrics.
• Two consecutive years of record growth since the engagement began.
• Reliable executive-level access the client described as unlike any other firm they had worked with.
• The engagement remains active today, years after launch.

In the Client's Words

"Their ability to help us reach senior executives is like no other firm I've ever seen. They're very accommodating when it comes to integrating with our Salesforce platform, too." — Alan Littman, CMO, Agile Frameworks